Customer Service Representative - State Farm Agent Team Member
Full Time • Knoxville - TN
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2013, and today I have two full-time team members who help me take great care of our customers. State Farm has been part of my life for as long as I can remember—my dad was a State Farm agent for 45 years, and after graduating, I began my career working in his office. That experience shaped everything about the way I run my own agency today.
My husband is also a State Farm agent, and we stay very active with our family. We have triplets who are now in college, along with two younger kids. Outside the office, you’ll usually find me gardening, scuba diving, reading, or getting a good workout in—it keeps me grounded and energized.
I offer health benefits and a life insurance policy for my team, and I care deeply about maintaining a supportive, drama-free workplace. I’m looking for someone with a strong work ethic—someone who is dependable, coachable, trustworthy, and team-oriented. Integrity matters here, and so does working well with others.
If you share those values and want to grow in a meaningful career, you’ll fit right in.
ROLE DESCRIPTION:
I opened my agency in 2013, and today I have two full-time team members who help me take great care of our customers. State Farm has been part of my life for as long as I can remember—my dad was a State Farm agent for 45 years, and after graduating, I began my career working in his office. That experience shaped everything about the way I run my own agency today.
My husband is also a State Farm agent, and we stay very active with our family. We have triplets who are now in college, along with two younger kids. Outside the office, you’ll usually find me gardening, scuba diving, reading, or getting a good workout in—it keeps me grounded and energized.
I offer health benefits and a life insurance policy for my team, and I care deeply about maintaining a supportive, drama-free workplace. I’m looking for someone with a strong work ethic—someone who is dependable, coachable, trustworthy, and team-oriented. Integrity matters here, and so does working well with others.
If you share those values and want to grow in a meaningful career, you’ll fit right in.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sunny Hall Snoeyenbos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
Seeking Currently Licensed Applicants Only
We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Sunny Hall Snoeyenbos - State Farm Agent may be the right fit for you!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in 5724 Western Ave.
- I have been a State Farm agent since 2013.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a second generation State Farm agent.
- I am a proud graduate of University of TN.
- We currently have 4 team members at our agency.
- We have 40 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Bronze Tablet
Seeking Currently Licensed Applicants Only
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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